timestamp15924232800016/21/2020 Epic Integration Changesby Eddie SolimanTwo Epic integration changes will be deployed on 6/21/2020: Compatibility change required for a related meeting security enhancement. No change in behavior is expected. New beta feature that enables in-patient Zoom Room video visits with...
timestamp1589391120001Managing Licensed Provider Accountsby Eddie SolimanWe recently found that when licensed users (providers) are deleted it produces “dirty” data which was causes undesirable results. Deleting users should not be required if properly licensed but if there is a need to do so, we recommend...
timestamp1585064400001Epic "500" Error Resolvedby Eddie SolimanThe Epic "500" error that users have been seeing and described in a previous post should now be resolved as of 3/23. The work-around of increasing the daily meeting per user limit is no longer required.
timestamp1584545220001Epic "500" Errorby Eddie SolimanWith the increased number of healthcare video visits recently, users of Zoom's Epic integration may experience a "500 error" issue that prevents the video visit from occurring. This is caused by a maximum number of daily meetings per...