1/17/2021 Epic Integration Changes

by Eddie Soliman
The following Epic integration changes will be deployed on 1/17/2020: (1) Patient accounts not deleted Currently when a patient in a waiting room leaves before being admitted into the meeting, the Zoom account automatically created for...
Epic

12/13/2020 Epic Integration Changes

by Eddie Soliman
The following Epic integration changes will be deployed on 12/13/2020: (1) Removal of "Enable New Event" configuration setting On 8/9/2020 Zoom introduced fixes that addressed various “green light” related issues. To allow customers to...
Epic

11/8/2020 Epic Integration Changes

by Eddie Soliman
The following Epic integration changes will be deployed on 11/8/2020: SessionID API call returning with no details For applications that utilize the session ID API, the meeting ID was not being returned for certain customers. In this...
Epic

(Delayed to 11/8/2020) 11/1/2020 Epic Integration Changes

by Eddie Soliman
The following Epic integration changes will be deployed on 11/8/2020: (1) "Email" field in telehealth URL not working correctly When a provider launches a telehealth meeting, an optional "email" field can be provided to identify an...
Epic

10/25/2020 Epic Integration Changes

by Eddie Soliman
The following Epic integration changes will be deployed on 10/25/2020: (1) Wrong/Additional Users Showing up In Video Visits For certain scenarios when a patient joined a meeting, the wrong user ID and/or user type is being reported...
Epic

Epic Integration IP Addresses to Whitelist

by Eddie Soliman
If you are using Zoom's Epic integration and whitelisting Zoom's server IP addresses, please be advised where to get the list of addresses and how to be informed about updates. Zoom will add new servers to handle increased integration...
Epic

(Updated 8/27) Additional Servers

by Eddie Soliman
To keep up with increased demand on Zoom's integrations, additional servers have been added to Zoom's US-based clusters. The IP addresses for the additional servers are within the IP ranges previously published so no additional white...
Epic

8/9/2020 Epic Integration Changes

by Eddie Soliman
Green Light Fixes On 8/9/2020 Zoom is planning to release fixes to address various "green light" related issues currently impacting the Epic Integration. These issues include: Duplicate "Connected" connection status notifications...
Epic

6/21/2020 Epic Integration Changes

by Eddie Soliman
Two Epic integration changes will be deployed on 6/21/2020: Compatibility change required for a related meeting security enhancement. No change in behavior is expected. New beta feature that enables in-patient Zoom Room video visits with...
Epic