On January 8, 2023 the following changes will be made to the Cerner integration:

(1) Template for uploading practitioners

Currently it may not be clear how to upload practitioners using a CSV file. A template is now available that you can download from the Cerner practitioner page.

(2) Disable automatic appointment status update

Currently when a patient launches into a video visit, the integration will automatically update the Cerner appointment status to “checked-in”. If it is not desired to have this automatic status update, it can now be disabled in the configuration.

(3) New “Appointment Prepared” webhook

A new webhook notification type “Appointment Prepared” is now supported that indicates when an appointment has been updated with the Zoom meeting URLs. When this new webhook notification type is enabled in the configuration page,  a webhook notification will be sent to the configured endpoint. 

The webhook notification will contain appointment id, user type (2 = patient), user id (patient id), action (0 = appointment is prepared with meeting links) and patient join url.

In the Notification Records tab you can select the “Appointment Id” option, enter the appointment id, and click the Search button to display the “Appointment Prepared” notification record.