On July 25, 2022 the following change will be made to the Epic FHIR integration:

Issue using the same ID with different Provider ID types

Previously, if provider A’s “provider ID” is the same as provider B’s “employee ID” (and provider B doesn’t have a provider ID), the name displayed in the video visit meeting for Provider B will incorrectly use Provider A's name.

This issue is now fixed by the integration utilizing a prefix when creating Zoom users for providers identified by employee ID. For example:

• For provider A (provider ID = abc), Zoom user email will be: abc…@zoomtelevisit.com

• For provider B (no provider ID, employee ID = abc), Zoom user email would be: EMP_abc…@zoomtelevisit.com