On June 25, 2022 the following changes will be made to the Epic FHIR integration:

(1) Meeting information records retrieved by CSN

Users can now retrieve data in the Meeting Information page for meetings that are up to 7 days old (rather than just 48 hours) by entering either a CSN or a meeting number. Previously, the 7-day timeframe was only supported when entering a meeting number.

(2) Enhanced connection status reporting

The Epic FHIR configuration page now includes a switch called “Enable Enhanced Notifications”, which can be toggled to “On” to more reliably report patient and provider connection status to Epic. Please note you must “Update” the Epic FHIR app in Marketplace before enabling this feature.

(3) Duplicate provider Zoom accounts

Currently when a provider with a provider ID (e.g. SER ID) has a video visit, 2 Zoom user accounts get created for that provider. This issue is now addressed but it requires that both the provider’s EMP ID and provider ID is passed to the integration when the provider launches the video visit. This enhancement allows providers with a provider ID (e.g. physicians) and without a provider ID (e.g. medical assistant) to properly host virtual visit meetings.

To enable providers with a provider ID to pass EMP ID and provider ID, a new provider launch parameter (epicProviderId) is added to pass provider ID. An example FDI record context string to pass these IDs is shown below:

epicSessionId=%CSN%&firstName=%USERFNAME%&lastName=%USERLNAME%&epicUserId=%EPICUSERID%&epicProviderId=%USERPROVID%&useProviderZoomAccount=false

The new epicProviderId is optional and it is not required to be passed for providers without a provider ID.