On 11/7/2021 the following changes will be made to the Redox integration which is currently in beta:

(1) SMS support for patient appointment meeting link

Providers now have the option to send patients an SMS containing appointment info that includes a link for launching into the video visit meeting. This option is enabled in the Redox integration configuration page. Providers must have a Zoom phone plan to enable this feature.

(2) Email support for patient appointment meeting link

Providers now have the option to send patients an email containing appointment info that includes a link for launching into the video visit meeting. This option is enabled in the Redox integration configuration page.